I'm glad that I've been busy but I do have complaints.
1) it's not predictable: there is no way to tell if this is just a blip on the radar or the beginning of a trend.
2) a lot of it is unnecessary: I just wish people could evaluate their "emergencies" with a little more objectivity. Having to drop what I'm doing at one location to go help a frantic user who didn't know to click on the OK button (he couldn't read the non-alert message to me over the phone) is wasting my time and everyone else's.
3) real emergencies piled up and surfaced at the same time: If people had let me do the maintenance I recommended to them 6 months ago, their computers wouldn't have gone belly up today. I can't manage my time when everyone has emergencies all on the same day (real or imagined)
4) "feast or famine" isn't an exaggeration: I'm either sitting around with my thumb up my nose waiting for the phone to ring or I'm busting my ass so much I don't have time to eat or take a shit. I need some stability in my life. Is a little bit of predictability too much to ask for in my life?
That's the nature of the business though.
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