Wednesday, May 28, 2008

vegas vacation


I went to Las Vegas last week to meet up with my brother and his wife who are celebrating their 10 year anniversary. I didn't really have a good time. Why not?
- none of the roads have lines painted to tell you where the lanes of traffic are. There are only "buttons" that kinda hint at where a lane might be but most of them were chipped away. I spent my driving time staring at the road to figure out where the hell I was. ... OK that's not enough to dislike my trip but it is enough to not consider ever living there.
- I stayed in the Tropicana hotel right on the strip. UGH! what a hellhole!
1) I ate breakfast at one of the hotel's restaurants and it gave me explosive diarrhea.
2) all of the escalators on the property were broken. This includes the interior as well as the exterior ones leading to the cross walks. Who schedules maintenance on ALL the escalators at the same time and why did it take so long to fix them?? I took pictures of the barricades and dismantled escalators to show my friends and family because they would never believe me if they didn't see it for themselves.
3) in the elevator bay there are 6 elevator cars, but at any given time only a maximum of TWO were working. The crowds of people waiting for an elevator where horrible. Why should guests wait 15 minutes for  the elevator to get to their floors or even out of the building?
4) I was trapped in one of the few working elevators for about 20 minutes while suffering from the diarrhea I got at the restaurant. I pressed the alarm buttons but they only rang the bell one time out of 5 presses - this MUST be a safety violation of some sort! Maybe I should direct that to the Las Vegas fire department.
5) Whenever I asked any of the employees for directions to anywhere in the hotel, the canned response I got was "It's on the other side of the slots." The restrooms?  "other side of the slots" The promotions desk? "other side of the slots" At one point I deliberately stood next to the cashier cage and asked a passing security guard where the cashier was and he said "on the other side of the slots" !!!

I understand that casinos are deliberately designed to confuse patrons to keep them spending money on all the games, but broken elevators and escalators, bad food, and poor customer service don't accomplish anything other than drive people away.  If I ever go to Las Vegas again, I will definitely not stay at the Tropicana.

An observation I thought was odd was that 99% of the slot machines in Vegas casinos no longer accept coins or tokens nor do they pay out in coins or tokens. I thought the fun and excitement of the slot machines was to hear the plink plink plink of coins hitting the tray below when you won. Now they pay out via a printed slip with a bar code that you can either use in other machines or cash out at the cage.

And one last thing... the 2" diameter snow globe that I bought for my wife was confiscated at airport security because "it could be a bomb." The terrorists have won. They have made us so paranoid that innocuous objects could destroy the country and our "way of life". We lost our way of life in 2001. They won.

1 comment:

Anonymous said...

It completely sounds like you had a horrible experience of Vegas. Your breakfast would scare even me. Maybe you'll have a better time in Vegas and don't stay in the Tropicana again. I know you won't but just don't do it. There are other hotels that have similar prices and I would stay in those. Good luck next time and tell you brother and sister-in-law I said congratulations.